Mbi77 Privacy Policy — Malaysian User Data Protection
This Privacy Policy explains how mbi77 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read it carefully to understand your rights.
Effective date: 1 January 2026
What Information Do We Collect from You?
Mbi77 collects various types of information to ensure the platform runs smoothly and securely for all Malaysian users. The following are the categories of information we may collect:
Account & Identity Information
- Full name, date of birth, and gender provided at registration.
- Email address and phone number for verification and communication purposes.
- Identity documents (such as a copy of your ID card) required for the identity verification (KYC) process.
- Passwords stored in encrypted form.
Device and Browser Information
- Device type, operating system, and browser version used.
- IP address and general location data (city/state).
- Session data including pages visited, access times, and actions taken within the platform.
Payment Information in MYR
- Transaction details for deposits and withdrawals in MYR.
- Payment method details used (bank name, partially masked account number, or e-wallet name).
- We does not store your full debit card number, banking password, or payment PIN.
Platform Usage Data
- Betting and game history associated with your account.
- Your game preferences and account settings.
- Interactions with the customer support team, including chat logs.
How Is This Information Used?
Your personal information is used to create and manage your account, verify your identity at login, and process account requests such as password resets or withdrawal enquiries.
Payment data is used to securely process deposits and withdrawals in MYR, verify account ownership, and comply with legal requirements relating to financial transactions.
Usage data is analysed in aggregate to understand platform usage patterns, identify areas for improvement, and continuously enhance the experience for Malaysian users.
Mbi77 uses user data to detect and prevent fraud, protect the integrity of the platform, and comply with legal obligations applicable in Malaysia, including anti-money laundering requirements.
Cookies and User Activity Tracking
Mbi77 uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session cookies: Temporary cookies active only during your current browsing session and deleted when the browser is closed. Used to maintain your logged-in status.
- Persistent cookies: Stored on your device for a set period to remember your preferences, such as display language and platform settings.
- Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some features on the mbi77 platform.
How Long Is Your Data Retained and How Is It Protected?
Mbi77 retains your personal information for as long as necessary to fulfil the purposes outlined in this policy, for as long as your account remains active, or as required by applicable law.
The security measures we take to protect your data include:
- SSL/TLS encryption on all communications between your device and mbi77 servers.
- Data stored on servers protected by strict access control systems.
- Continuous monitoring for unusual activity or unauthorised access attempts.
- Staff with access to users' personal data are bound by strict confidentiality obligations.
While we take reasonable security measures, no system can guarantee absolute protection. Users are also responsible for keeping their own account passwords secure.
Is Your Information Shared with Third Parties?
Mbi77 does not sell or rent users' personal information to any third party for marketing purposes. However, there are certain situations where information may be shared:
- Payment service providers: Transaction information that must be shared with payment processors and banking institutions to enable MYR deposits and withdrawals to be processed securely.
- Game software providers: Game data required to synchronise your gaming activity with third-party game provider platforms.
- Legal authority: mbi77 may be required to disclose user information to relevant authorities if mandated by Malaysian law or in the course of a criminal investigation.
- Analytics and platform operations: Aggregated and anonymised data used for analytics and technical platform improvement purposes.
All third parties granted access to mbi77 user data are bound by strict confidentiality agreements and are not permitted to use that data for any other purpose.
What Are Your Rights as a User Regarding Personal Data?
As a registered mbi77 user in Malaysia, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: If the information we hold is inaccurate or outdated, you have the right to request that it be corrected promptly.
- Right to erasure: You may request the deletion of your personal information under certain circumstances, subject to record retention obligations required by law.
- Right to object to processing: You have the right to object to the processing of your data for specific purposes, such as direct marketing.
- Right to data portability: You may request the data you have provided to us in a machine-readable format.
To exercise any of the rights above, please contact the mbi77 support team via the email address below and we will respond within a reasonable timeframe.
Policy Updates and How to Contact Us
Changes to This Privacy Policy
Mbi77 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via an in-platform notice or your registered email address. The updated effective date will be stated at the top of this document. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Users are advised to review this page periodically to stay informed about how we manage their personal information. A link to this page is available in the footer of every page on the mbi77 platform.
How to Contact Us Regarding Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact our team:
- Support email: [email protected]
- Visit the page FAQ us for quick answers to common questions.
We are committed to protecting your privacy and will make every effort to respond to your enquiries in a timely manner.
Your Privacy Is Our Priority
Mbi77 is committed to protecting every piece of information you entrust to us. Create an account today or log in to enjoy a safe and secure gaming experience.